For Sellers & Resellers
For information on the status of an order, your current account terms and statement, or stock availability, please contact our Customer Service Team by phone at 1-800-638-3775, or by email, Monday through Friday from 9 a.m. to 5 p.m.
Thank you for your interest in being a resale partner* with Brookes Publishing Co!
To establish a resale account with us, we require the following documentation with your order:
- A valid, signed purchase order issued by your purchasing department.
- A copy of your state issued resale license.
- A completed Credit Application Form (attached to the right) with 3 credit references. All credit checks are completed via fax and email only. To assure prompt processing of your credit application, please include both a fax and email address.
*Some titles may carry discount restrictions. Special offers including catalog and website sales, product bundles, libraries, and sets are available to consumers only and may not be purchased by resellers.
Please contact customer service for discount* information.
Net 30 days.
Shipping and handling charges are added to invoice unless your purchase order requires consignee shipping. Shipments are to one address only; NO drop shipments will be made.
Booksellers must request permission to return in writing. Requests must include the following:
- a copy of the original invoice and the return authorization
- titles and quantities intended for return
- reason for return
The permission granted is valid for thirty (30) days from the date of the original request. Returns received after this 30-day period will be charged a 10% penalty for late returns. Please submit return authorization requests to the attention of the Brookes Publishing Co. Returns Division via fax to: (443) 279-0016
Returns for credit must be requested within six (6) months of the original invoice date for full credit. Only partial credit will be given for books returned six (6) months or more after the original invoice date. No returns will be accepted after one (1) year.
All books returned for credit must be postpaid and delivered (after receiving permission) to our distribution center:
Brookes Publishing Co.
Maple Logistics Solutions
I-83 Industrial Park
60 Grumbacher Road
York, PA 17406-8420
All returns must be received in unmarked, undamaged, re-salable condition. Any returns received damaged will be destroyed and a 50% penalty will be assessed.
Resellers do NOT have return privileges for videos or DVDs.
For security reasons, all resale orders must be submitted in writing only – we cannot accept verbal orders. Please fax or mail your purchase order to:
Brookes Publishing Co.
PO Box 10624
Baltimore, MD 21285-0624
Your order must be a signed, official purchase order issued by your purchasing department on your company letterhead and include the following:
- a purchase order number
- billing and shipping address
- quantity with ISBN and book title
What about web orders?
Our website is intended for consumer purchases only. Please do not submit your resale order via our online website shopping cart.